CloudCustomer ExperienceSuccessKPI and LiveVox Partner to Lead Next Generation CX for Contact Centers
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced a partnership with LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools. The integration provides LiveVox customers with access to SuccessKPI’s platform. SuccessKPI’s all-in-one insights and action platform provides a 360-degree view into the health of the contact center from the agent to the CEO as well as artificial intelligence and automation to...