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LumApps, a leading employee experience platform, announced it is expanding its board of directors by adding two new members. Efrat Ravid, chief marketing officer (CMO) at Quantum Metric and an advisor, and Jimmy Anidjar, a long-time advisor for many scale-ups and Chairman of the Board at Nexthink, who has held top executive positions at Oracle, SAP, Altavia, and Unisys, were both elected to LumApps’ Board of Directors in November 2022. “We are honored to welcome two proven leaders...

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Salesforce (NYSE: CRM), the global leader in CRM, today announced that RBC Wealth Management, a division of RBC Capital Markets, LLC, is using Salesforce to drive success with significant cost savings and efficiency across multiple areas of its business, while continuing to deliver on client and advisor expectations. RBC Wealth Management in the U.S. is a values-driven financial institution providing clients with customized strategies to grow, preserve and share their wealth. More than 2,100 financial advisors in...

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Model9, a cloud data management for mainframe software company, announced today that its Cloud Data Platform for Mainframe will be used as a component of Amazon Web Services (AWS) Mainframe Modernization to simplify and accelerate mainframe modernization initiatives at enterprise companies. It is estimated1 that mainframes still hold and generate roughly 80% of the world’s corporate data, including both active data from applications running on mainframes as well as decades of historical data kept for regulatory...

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Schneider Electric™, the leader in digital transformation of energy management and automation has won two categories at the prestigious 2022 Storage, Digitalisation and Cloud (SDC) Awards. Schneider Electric secured awards in the ‘Futureproofing Initiative’ category for its Schneider Electric University, an industry-leading professional education platform that helps to bridge the data centre sector skills gap. Schneider Electric and its Elite Partners, Advanced Power Technology, also secured a second award for the ‘Cloud Transformation/MSP Project of the Year’...

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IFS, the global cloud enterprise software company, today announced that Insta Group, an expert in industrial automation, industrial digitalization, cyber security, and defense technologies, has decided to upgrade its enterprise software suite to the latest IFS CloudTM solution to help to drive digitalization and accelerate growth across its global operations. At the same time, Insta Group has purchased IFS Success Services, an engagement framework that will help it to use IFS solutions to streamline the day-to-day...

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Delinea, a leading provider of Privileged Access Management (PAM) solutions for seamless security, today announced the latest release of Cloud Suite, its solution that controls privileged access and authorization for on-premise and cloud servers. A new granular privilege elevation workflow allows users to request elevated privileges to execute specific commands or command sets that require full administrator rights. New functionality also enables administrators to assign privileged roles on Linux servers with more detailed control, helping to...

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With its LEAF OS and EX500 thin client, NComputing has secured Citrix Ready® Premium Endpoint validation from Citrix, a business unit of Cloud Software Group. Bringing both hardware and software together for the first time for Citrix products and services, NComputing aims to simplify migrations to virtual desktops, apps and cloud workspaces. “We’ve excelled at bringing high-performing, low-cost endpoints to Citrix over the years. Now, with the capabilities in our LEAF OS offering, we can also...

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Today, Kingfisher, the international home improvement company, and Google Cloud announced a new, five-year strategic partnership to enhance Kingfisher’s digital capabilities as it helps usher in retail’s next digital age. With more than 1,500 stores internationally, 80,000 full-time colleagues, and a brand portfolio that includes B&Q, Castorama, Screwfix, Brico Dépôt and Koçtaş, Kingfisher required a strong partner that would allow it to innovate at a rapid pace. By capitalising on Google Cloud’s infrastructure, platform services,...

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OTAVA® a global leader in custom and compliant multi-cloud solutions, today announced it has doubled its Indianapolis data center capacity and is now expanding to include advanced interconnection services, including Internet Exchange access, to meet growing demand for colocation and hosting services. “Since the pandemic we continue to see an increasing flow of businesses downsizing and eliminating office space and moving their IT infrastructure to secure and compliant off-site hosting facilities,” said TJ Houske, SVP of Technology, Operations...

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Global retailer and service provider Kohler has reported a significant improvement in customer satisfaction and service levels since adopting call-back technology into its contact center. A success story by Fonolo, the leader in call-back technology, illustrates how Voice Call-Backs helps Kohler’s support team provide exceptional customer experiences, even during periods of high demand. Kohler’s contact center handles thousands of interactions daily, with 70% conducted on the voice channel. Due to the complex and lengthy nature of these interactions,...