Up to $170 billion of insurance premiums could be at risk in the next five years due to poor claims experiences, with process inefficiencies in underwriting potentially costing the industry another $160 billion over the same period, according to a new report from Accenture (NYSE: ACN). The report, “Why AI in Insurance Claims and Underwriting?”, is based on surveys of more than 6,700 policyholders across 25 countries; more than 120 claims executives in 12 countries; and more...