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Fidelis Cybersecurity Platforms Added to the NASPO ValuePoint Contract

Fidelis Cybersecurity, a portfolio company of Skyview Capital, today announced its platforms have been added to the National Association of State Procurement Officials (NASPO) ValuePoint contract held by Carahsoft Technology Corp. The contract addition enables Carahsoft to provide Fidelis Cybersecurity platforms to participating States, Local Governments, and Educational institutions to expedite threat detection, hunting, and response in hybrid environments with proactive cyber defense solutions. Fidelis Cybersecurity platforms help State, Local, Federal and enterprise organizations worldwide protect, detect,...

by business wire

Cloud

Netcracker Receives Fierce Telecom Innovation Award for Cloud Services

Netcracker Technology announced today that it has won the Fierce Innovation Award in the category of Cloud Services for the Netcracker Fiber Cloud Solution. The awards, presented by Fierce Telecom, recognize companies demonstrating innovative solutions that eliminate complexity, improve network performance and deliver efficiencies for telecom service providers. Fierce Telecom presented the award to Netcracker Fiber Cloud Solution for its ability to provide a lean, agile and automated IT environment that can speed up fiber deployments, allowing...

by business wire

Customer Experience

Datamatics inaugurates a digital-enabled omni-channel Customer Support Centre in the Philippines.

Datamatics, a global Digital Technologies, Operations, and Experience Management Company, inaugurated their new omni-channel customer support centre at Pasig City, Manila, Philippines. The facility was inaugurated by the Indian Ambassador to the Philippines – H. E. Mr. Shambhu Kumaran. The inauguration event was also graced by the presence of industry leaders including Mr. Mitch Locsin, President at CCAP (Contact Centre Association of the Philippines); Ms. Celeste Ilagan, Chief Policy & Regulatory Officer at IBPAP (IT...

by business wire

Security

KuCoin Launches New Anti-Fraud Suite to Strengthen Security

KuCoin, a global top 5 crypto exchange, has launched a comprehensive set of anti-fraud measures to provide more security tools to prevent business scams. Besides the official contact verification, the newly added measures include advanced anti-phishing verification, and business wallet address verification, which significantly reduce the potential for fraud. To prevent phishing, a common scam where the attacker dupes the user into providing private information by impersonating a reputable source. Since it’s inevitable to avoid...

by business wire

Security

Mitek Adds Industry Veteran as Executive Chairperson to Capitalize on Growth Opportunities in Identity Verification

Mitek (NASDAQ: MITK, www.miteksystems.com), a global leader in digital identity and digital fraud prevention, today announced the addition of Scott Carter as Executive Chairperson of the Board, a new position created to take full advantage of expanding growth opportunities in the field of identity verification. “The need for online security is at an all-time high and will continue to rise in the future,” said Max Carnecchia, Mitek’s Chief Executive Officer. “Upcoming technologies offer tremendous potential for...

by business wire

Press Release

Samsung Electronics Achieves Life Cycle Assessment Verification on Product Carbon Footprint for Semiconductors

Samsung Electronics Co., Ltd., a world leader in advanced semiconductor technology, today announced that it has established a Life Cycle Assessment (LCA) on the product carbon footprint of its semiconductor business and achieved verification from DNV, one of the world’s leading independent certification bodies. LCA is a methodology for assessing environmental impacts throughout the lifecycle of commercial products, processes, or services, by quantifying the amount of energy, materials and waste discharge. In detail, on its...

by business wire

E-Commerce

Consumer Optimism Remains Strong Despite Economic Headwinds, Per 2022 Holiday Spending Report From ACI Worldwide

Despite a challenging economic environment, the 2022 holiday shopping season exceeded projections, according to eCommerce intelligence from ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payments solutions, which analyzes millions of eCommerce transactions on an annual basis to assess year-over-year growth. From October through December 2022, eCommerce transactions saw a 21% increase, beating estimates by 6%. Consumers spent more on gaming and travel, as both sectors saw a significant uptick in transaction volumes during...

by business wire

Analytics

Juniper Research: CPaaS Market to Reach $29 Billion Globally by 2025, with Growth Driven by SME Sector

A new study from Juniper Research has found the value of the CPaaS (Communications Platform-as-a-Service) market will reach $29 billion globally by 2025; rising from $16 billion in 2022. To capitalise on this substantial growth of 80% over the next three years, the report, CPaaS: Market Outlook, Emerging Opportunities & Forecasts 2023-2027, urges CPaaS vendors to focus on the development of managed services over their platforms. These services must enable the creation and management of rich media content...

by business wire

Artificial Intelligence

ABBYY Reaffirms Its Position as an Intelligent Automation Market Leader

With a rising demand for intelligent automation in the enterprise and the market expected to soar to $49 billion by 20261, ABBYY is honored to have been named a leader by 10 industry analyst firms in 2022. Leading analyst firms including Gartner, IDC, Everest Group, NelsonHall, and Infosource have featured ABBYY in their reports as a top provider in intelligent document processing and process mining, two essential sets of technologies enabling intelligent automation. The company has been...

by TechPapersWorld

Cloud

Global Contact Center as a Service Market Outlook (2022-2029)

The Global Contact Center as a Service Market is anticipated to reach a valuation of USD 15.1 billion by 2028 from USD 4.7 billion in 2022, registering a CAGR of 18.0% over the forecast duration of 2022-2029. Contact Center as a Service is referred to as a cloud-based software deployment model equipped with the ability to help organizations to only procure the technology they require and reduce their overall operational costs. These solutions further enable firms to optimize and...

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