Zendesk for Software & Cloud Services
Over the past decade, the software sector has grown at twice the rate of the aggregate of all industries. In fact, the software and cloud services segment itself is expected to grow 20% annually to $200B by 2024. But with that success comes unique challenges. Because there are low barriers to entry, competition is fierce across B2B and B2C. And what’s more, traditional software companies continue to shift to a SaaS model.