Artificial IntelligenceGong Introduces the First User-Trainable AI System for Deep Understanding of Customer Conversations
Gong, the Revenue Intelligence leader, today launched Smart Trackers™, the first user-trainable AI system for deep understanding of customer conversations. Smart Trackers enable customer-facing teams to identify deal risks and opportunities, understand the effectiveness of strategic initiatives, replicate best practices, and get ahead of emerging market needs. Smart Trackers, patent-pending and embedded within the Gong Reality Platform, deliver up to three times more accuracy compared to legacy keyword trackers. Using AI and machine learning, Smart Trackers...