Omantel, the leading telecommunications provider in Oman, Spitch, the global leader in Conversational AI solutions, and Datalyticx, an Omani-based startup, will be launching Virtual Assistants to ensure better customer service and boost efficiency in Omantel contact centers. This strategic partnership to develop an Arabic-speaking Omnichannel Virtual Agent is unique to the Omani and broader Middle East market. Omantel and its customers will benefit from the Virtual Assistants’ ability to provide information and handle large volumes of customer calls automatically without having to...