Birdeye, a leading provider of reputation management and digital customer experience solutions, has expanded its long-standing premier partnership with Google Cloud to offer businesses an innovative way to manage customer feedback. The partnership now includes the use of Google’s conversational AI service Bard, which will help businesses understand customer interactions, like reviews and surveys, and respond faster. The integration of Bard into Birdeye’s platform builds on the two companies’ history of collaboration which has already helped...