8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud communications platform provider, today announced new AI-driven enhancements that transform business and contact center performance through enhanced customer experiences. The new capabilities include 8×8 Intelligent Customer Assistant and 8×8 Supervisor Workspace for 8×8 Contact Center as well as a platform-wide integration with OpenAI. By infusing deeper AI/ML, natural language understanding models, and performance capabilities into 8×8 Contact Center, and across the 8×8 XCaaS™ (eXperience Communications as a Service™) integrated cloud communications and contact center platform, 8×8...