B2B buyers today have more options than ever before. This means they increasingly prioritize factors like customer experience over price when purchasing. To stay competitive, B2B companies must engage with potential customers whenever and however they prefer. AI Customer Service: A Powerful Tool for Engagement AI customer service leverages artificial intelligence (AI) to create chatbots that can engage with website visitors in real-time. These AI customer service chatbots can be programmed with prewritten responses or...