Tata Consultancy Services (TCS) and VIAVI Solutions (NASDAQ: VIAV) today announced that Claro Colombia has selected AI-based solutions from a strategic partnership of the two companies to expand and transform Claro’s Service Operations Center (SOC). This four-year project supports Claro’s customer-centric strategy by redesigning the SOC around real-time network monitoring of fixed and mobile services supported by its networks to ensure availability, performance and capacity. Based on VIAVI NITRO® AIOps and TCS’s 4.0 business model, the solution enables...