Modern supply chain environments are dynamic and complex. Consumers could be anywhere in the world ordering and returning products in varied quantities. Suppliers have to cater to such an unpredictable demand, though there are some predictable demand patterns based on different holidays. However, current supply chain challenges stem from multiple reasons including misplaced containers, shortage of raw materials and components, shipping and geo-political issues across different regions of the globe. Both consumers and product sellers like to track & trace shipments in real time. Products move from production facility to distribution center. And from the distribution centers to reach customer delivery points via different transport mechanisms. The same logistics should be able to handle the returning of the shipments from the delivery point to the distribution center.