Chances are, you’ve already heard about Robotic Process Automation (RPA) technology and are exploring the benefits it might be able to bring. If you’re serious about driving automation across your business, though, you have to be prepared to think beyond RPA and Artificial Intelligence (AI). You have to explore how other technologies can elevate investments in RPA and drive more holistic automation across your organisation. This report explains why a wider ‘Intelligent Automation’ initiative is important, and what you need to do.