Mike Heffner leads the Global Industry group at Appian. The team is responsible for engaging with customers, partners and analysts to solve digital transformation challenges in all important verticals, including the public sector, life sciences, health care, energy, insurance, banking, and capital markets. Mike brings innovative approaches to problem-solving to his role, including extensive leadership experience in operational efficiency and business transformation. He is a speaker, author and thought leader on digital trends and responses. Prior to Appian, he was Managing Director, Business Transformation, at State Street Corporation and held management roles at Charles Schwab & Co. and Accenture’s Creating-FinancialMarkets Advantage executive group. Mike holds a Bachelor of Science in Business Administration (BSBA) in Economics from the University of South Carolina and an MBA from Babson College.