To maintain its market position as a leader in the retail industry and a preferred employer by hundreds of thousands of people, our customer has to consistently improve upon its offerings, strategies, and processes.

It is clear that to keep their competitive advantage and have the best team in the industry; the enterprise needs to focus on two distinct areas:

Creating a desirable employee culture:
The retailer understands the importance of its workforce. It is their executives and managers that devise and implement strategy, but it is their thousands of associates that interact with customers daily.

To ensure their entire team is satisfied and engaged at work, the company needs to utilize tools and solutions that make work more enjoyable and rewarding.