Enterprise content management is experiencing a shift from self-contained systems and repositories to open services. Content service platforms are the next step in this major transition. CSP vendors and their ability to deliver the best services is important for application leaders to understand.

CSP vendors are recasting enterprise content management and creating integrated sets of content-related services. There are many different CSP vendors and the proper vendor for a company depends on the type of company and the type of services that company needs from their CSP vendor.