Digital transformation, or DX, is the fundamental change that organizational and company processes, activities, and models are undergoing so as to make full use of the increasing opportunities that digital technologies provide across society in an effort for these processes to be more agile, innovative, streamlined, efficient, and cost-effective.

One of the ways in which the digital transformation is affecting businesses’ models, processes, and services is in outsourcing. Hybrid outsourcing encompasses all outsourcing models and options and makes use of the specific benefits of all of them. A hybrid outsourcing approach to IT infrastructure takes advantage of the aspects of data centers, network connectivity, and cloud services to develop flexible IT infrastructure.