EB Service health with AIOps from ServiceNow

IT delivers mission-critical business services that an enterprise needs to engage customers, increase efficiency, drive innovation, and unlock business insights. These services—supply chain systems, e-commerce portals, collaboration platforms, and others—have to be highly available and responsive. And the long-term impact of frequent service degradations and outages can be colossal—poor business service health destroys an organization’s ability to deliver on its promises and drives away customers. Service degradations and outages have an enormous and immediate business impact.