Amanda is an IT manager with 21 employees on her retail company’s team. She has faced some of the most difficult issues related to technology including internal hackers, data theft, and API mismanagement.

When she arrived at work today, she noticed that some of her company’s websites and applications were moving extremely slow or completely unavailable. Her call center is on red with frustrated customers. Her dashboards indicate a confusing problem.

What just happened? A DDoS attack or Distributed Denial of Service attack has hit her system causing downtime to multiple websites. Traffic is being deflected, routers are passing traffic, and while the database is up, the web server is unresponsive.