Customer ExperienceThriftBooks Surpasses One Million Customer Reviews on Trustpilot

ThriftBooks Global LLC, the world’s largest online independent used book seller, has become the first company to surpass 1,000,000 customer reviews on Trustpilot, the leading global independent review platform. In accomplishing this unprecedented milestone, ThriftBooks has also maintained a five-star TrustScore of “Excellent,” which is Trustpilot’s highest measure of customer satisfaction.

“We are humbled knowing that so many of our customers have taken the time to favorably review their experiences with ThriftBooks,” said Ken Goldstein, Chairman and CEO of ThriftBooks. “Trustpilot reviews provide us with extraordinarily valuable feedback, which we use continually to improve the overall shopping experience on ThriftBooks.com and our ThriftBooks app. Everything we do at ThriftBooks is focused on surpassing the expectations of our customers, whom we hope to continue to delight with a new wave of innovative features we look forward to launching this year.”

Trustpilot is a platform with recognized international reach that enables consumers to identify quality companies, read honest reviews from other customers, and write their own reviews to express their interactions. ThriftBooks established a partnership with Trustpilot in 2015.

“We applaud ThriftBooks on being the first company to cross the million-review threshold with us,” said Meg MacCune, Director of Customer Success at Trustpilot. “We take great pride in working closely with customer-centric brands that embrace and learn from direct, public feedback. We look for partners that share the same values of integrity and transparency that we evangelize, and we congratulate ThriftBooks on achieving this important honor through its unending dedication to serving customers.”

To read ThriftBooks reviews on Trustpilot, please visit ThriftBooks Reviews.

PRNewswire

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