Workplace environments are constantly changing – not only because of technological advancements, but also because of the changing demographics of the workforce. New generations entering the workforce are demanding changes from the old practices.
By 2025, millennials are expected to represent approximately 75% of the workforce. This major shift in demographics will be accompanied by a major change in workplace values.
Millennials desire to be highly engaged in the work they do. They want to feel connected to the organization and are demanding that companies think about employer-employee relationships as well as social camaraderie at work, rather than only focused on getting the job done.
Preferences such as these are driving major changes in workplace communication systems, emphasizing a major “sweet spot” for the incorporation of new technology.